FAQ

WILL YOU INCLUDED PRICES IN MY GIFT BOX?

No prices or receipts will be included in your gift box. 

 

HOW LONG DOES IT TAKE TO DELIVER MY ITEM?

This depends on the delivery destination and shipping service selected. Most packages will arrive within 7 business days of the order being placed. 

HOW QUICKLY WILL MY ORDER SHIP?

Orders placed during business hours ship within 1 business day (we do not ship orders on weekends or holidays). 

DO YOU OFFER EXPEDITED SHIPPING?

Please contact us to request expedited shipping serves and get a price quote. 

HOW CAN I CORRECT AN INCORRECT SHIPPING ADDRESS?

Click here to contact Customer Service.

DO YOU OFFER INTERNATIONAL SHIPPING?

Please contact us to inquire about international shipping services.

WHERE CAN I ENTER MY COUPON / PROMOTIONAL CODE?

You can enter your promo code during checkout in the "Gift Card or discount code" text field on the right side of the shopping bag page—just beneath the section that contains the items in your cart. Enter the code, then click "Apply Discount". The total for your order will be updated to reflect the discount. Please note that only one discount code can be used per purchase. 

WHAT IS YOUR RETURN POLICY?

All sales are final. Please contact us in the event that you receive a damaged or defective product.

WHAT IS YOUR EXCHANGE POLICY?

Please contact us to initiate an exchange.